Warranty

Stanley Chair warrants to the original retail purchaser, the frame to be free from manufacturing defect for the life of the product, upholstered in original fabric, under normal use.  Warranty does not apply to furniture for commercial purposes or furniture altered from its original state.

Springs systems carry a 3-year limited warranty that applies to broken springs.  Springs normally soften with age and this is not considered a manufacturing defect. 

Deluxe seat cushions and other cushions, padding, and filling are warranted for 1 year against loss of resiliency, loss of filling materials through open seams, and shifting of materials.  Do not confuse loss of resiliency with softening.  Softening occurs through normal use and is not a manufacturing defect. Also, filling materials  soften to conform to user’s shape, but this is also normal and not a manufacturing defect.  Cushions must be flipped routinely to assure maximum comfort and life.

Motion mechanisms – recliner, swivel rocker, and sleepers – are warranted for 1 year.  Commercial use or customer abuses are excluded. General workmanship and materials, excluding fabric are all warranted for one year.

 

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